For many people “the best service is no service,” yet getting to the nirvana of eliminating the reasons why customers call is a challenge. Today’s customer service teams are buried under manual workloads, and the volume of incoming cases is increasing, (more…)
January 25, 2017
Posted by: Avadhoot Patil
Quark IOE, a subsidiary of Guangdong Eastone Century Technology Co Ltd and Cumulocity, the Internet of Things (IoT) software platform provider, enter a strategic partnership to deliver IoT solutions in mainland China and Taiwan. (more…)
January 24, 2017
Posted by: Avadhoot Patil
Digital twins are not a new thing. Companies have been using a virtual representation of a physical asset for years, but it’s only with the Internet of Things that they’ve become truly accessible and cost-effective. (more…)
Posted by: Avadhoot Patil
EIT Digital the European open innovation organisation has launched a new Innovation Activity* called HopsWorks to work on a next generation Hadoop open-source software framework for distributed storage and processing of very large data sets. (more…)
January 20, 2017
Posted by: Avadhoot Patil
Aclara Technologies LLC, a supplier of smart infrastructure solutions (SIS) to electric, gas and water utilities, has acquired the Smart Grid Solutions (SGS) division of Apex CoVantage, LLC. (more…)
Posted by: Avadhoot Patil
ETSI, the European Telecommunications Standards Institute, has created a new Industry Specification Group on cross-sector Context Information Management (ISG CIM) for smart cities applications and beyond. (more…)
January 17, 2017
Posted by: Avadhoot Patil
Farnell element14, said to be the manufacturer of the Raspberry Pi family of products and accessories, has launched three new products – Raspberry Pi Compute Module 3, Raspberry Pi Compute Module Lite and Raspberry Pi Compute Module Development kit. (more…)
January 16, 2017
Posted by: Avadhoot Patil
Advantech, a provider of embedded computing solutions, has revealed its new comprehensive range of embedded computing platforms with the latest 7th generation Intel® Core™ processor family (formerly Kaby Lake). (more…)
Posted by: Avadhoot Patil
It was 1984, and I was off to the only movie theatre in the town where I lived. The movie was called Terminator and although it was science fiction, the story line had an eerie ring of truth. It was about intelligent computers rising and rebelling against its human progenitors. (more…)
January 11, 2017
Posted by: Avadhoot Patil
HID Global®, a worldwide provider of secure identity solutions, claimed the industry’s first end-to-end identity access management solution that enables government agencies and other organisations requiring higher security to use a single credential for accessing doors, IT systems, networks and data. (more…)
January 10, 2017
Posted by: Avadhoot Patil