Recent Gallup analysis shows fully engaged customers will give a 23% greater share of their wallet providing a significant revenue opportunity for businesses to compete on quality of CX. Anne-Meine Gramsma, chief commercial officer of ContactCenter4ALL, argues that tight integration of digital contact centre and CRM platforms is vital to unlock their true business value and ensure agents can deliver excellent, highly engaging customer experiences and a seamless journey across all channels. (more…)
August 17, 2022
Posted by: Shriya Raban
Mouser Electronics, Inc., the New Product Introduction (NPI) leader empowering innovation, announces a new series of content streams in collaboration with Qorvo, providing comprehensive resources for power design, ultra-wideband, Wi-Fi, and 5G applications. Each content stream offers a collection of eBooks, instructional videos, infographics, and product information, providing design engineers with resources to develop connected solutions for a wide range of innovative applications. (more…)
August 12, 2022
Posted by: Shriya Raban
The Biden administration has prioritised goals relating to climate change, equity, and infrastructure, particularly with the signing of a $1.2 trillion (€1.17 trillion) bill to rebuild America’s aging infrastructure. To take action on many of these initiatives requires access to accurate geographic data while ensuring transparency for all the organisations involved. (more…)
Posted by: Shriya Raban
Energous Corporation, a semiconductor company enabling RF-based wireless power networks, today announced its new high-power WattUp PowerBridge transmitter has received U.S. Federal Communications Commission (FCC) Part 18 grant of equipment authorisation for 15 watts of conducted wireless power transfer. (more…)
Posted by: Shriya Raban
London, UK. 11 August 2022 – Cybereason, the XDR company, launched the Cybereason Managed Detection and Response (MDR) Mobile App that allows Defenders the power of a security operations centre (SOC) at their fingertips. With the Cybereason MDR Mobile App, Defenders can further reduce the mean-time-to remediation by suspending an attack’s lateral movement directly from their mobile device. (more…)
Posted by: Shriya Raban
Wilson, Wyo., USA – WaterIQ Technologies, a specialist in ultrasonic solutions to combat harmful algae and biofilm without the use of chemicals, has appointed several key individuals to its board of directors. (more…)
Posted by: Shriya Raban
Smart factories are no longer science fiction, says I4MS – ICT Innovation for Manufacturing SMEs, The European Commission initiative to digitalise the manufacturing industry. It reports that 5G technologies, smart sensors, artificial intelligence, additive manufacturing, and automation are now available and ready to transform European manufacturing’s small to medium-sized enterprises (SMEs) into the most efficient, productive, and sustainable factories. (more…)
August 9, 2022
Posted by: Shriya Raban
Stamford, United States and Pune, India. 04 August, 2022 – Siemens and Softdel shared a joint statement announcing a new partnership. Softdel’s globally recognised EdificeEdge IoT gateway platform solution has joined the thriving Siemens Connect Ecosystem – a network that brings together experts in software development, IT, cybersecurity, remote and digital services, and business intelligence. (more…)
Posted by: Janmesh Chintankar
EMQ Technologies, a global provider of open-source IoT data infrastructure solutions, has announced that it had officially joined Oracle PartnerNetwork (OPN). Through OPN, EMQ will work together with Oracle to better pair their respective IoT solutions, explore joint use cases and dive deeper into specialised technical knowledge to build successful, cloud-based IoT connectivity services. (more…)
Posted by: Shriya Raban
Tel Aviv, Israel, 3 August 2022 – Nexar, an AI mobility company, has announced that it has entered into an agreement to acquire Veniam, the provider of intelligent networking for the internet of moving things. With this acquisition, Nexar will combine vision data captured and processed from billions of miles of driving with Veniam’s communications technology at the edge. Together, the companies will exponentially increase the reach and decrease the costs of rich mobility applications and the real time mapping of the physical world. (more…)
Posted by: Shriya Raban