IoT Services

Digital transformation is driving a big change in product development process. It is now imperative for this process to engineer products that respond to customer needs and offer high degree of personalization. Customers now have a way to influence the product evolution thus driving product development systems out of their silos and tightly integrate with all customer centric processes of the digital enterprise.

With IoT, the changing product composition requires high degree of collaboration between OEMs and multi-disciplinary suppliers. Product development systems need to support such collaboration throughout the product development lifecycle.

As OEMs are moving towards building solution and not just product, they are also exploring deploying solution / product as a service. This is driving integration of service lifecycle with product lifecycle.

  • Crowdsourcing ideas from social platform on which product / feature / variant customers would be willing to buy and at what price
  • Track usage of product through remote monitoring to get usage data and feed it back to design team for product improvements
  • Enable participation of strategic partners in product planning phase
  • Common repository for engineering, marketing and others (including partners) to access visual information of products for reducing time to market
  • Use of smart devices for instant retrieval of pharma product and validate it against personal medical condition for correct usage
  • Coffee shop able to provide information about sourcing of coffee bean instantly to smart device
  • With embedded software content in product, customer should be able to download latest product information through product itself