Boardrooms need to change the way they look at IoT and frontline service teams if they want to retain customers and grow the business, writes Joe Kenny, the senior director of Global Customer Transformation for field service management specialist, ServiceMax.
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July 5, 2016
Posted by: George Malim
The Internet of Things (IoT) is booming. Research released by Gartner suggests that the number of connected things will grow by 30% to 6.4 billion in the next 12 months – at a rate of 5.5 million per day. If there was any doubt that IoT is merely a product of overblown hype and speculation, this is certainly changing. 2016 is the year that IoT means business, writes Mike Laven, the chief executive of Currency Cloud. (more…)
June 23, 2016
Posted by: George Malim
For the first time in history, we are witnessing a massive disruption and the phenomenal adoption of getting everything connected and talking to each other, writes Subramanian Hariharan, a senior director at Mindtree. (more…)
June 1, 2016
Posted by: George Malim
Who would have thought that the Internet of Things (IoT) could impact anything from artificial insemination of cows to supply chain management decisions, writes Nick Finch, the technical director of Concentra? (more…)
February 9, 2016
Posted by: George Malim
During 2015, Europe’s leading M2M managed services provider Wireless Logic has seen its subscription base increase to over 2 million SIMs. Achieving this landmark figure, the organisation has taken an intensive journey focusing on its entire service delivery model. (more…)