IT-Communications Inc., a business process outsourcing (BPO) provider with a number of locations throughout Japan, has selected Bright Pattern Contact Centre software to fuel the digital transformation of its clients’ customer relationships. (more…)
February 12, 2019
Posted by: Anasia D'mello
“Continuous everything” is…everything in today’s business world. Continuous delivery, continuous quality, continuous service, and everything that goes into providing those in this age of the customer are paramount to every successful enterprise. (more…)
February 8, 2019
Posted by: Anasia D'mello
While cybercrime is steadily increasing in the U.S., organisations are held back from strengthening their protection and reaction strategies; perceiving cybersecurity as overwhelmingly complex. (more…)
February 7, 2019
Posted by: Anasia D'mello
The GSMA today launched the ‘Digital Declaration’ at the World Economic Forum in Davos. The declaration is said to “capture key principles that serve as a guide to acting ethically in the digital era”, helping companies deliver what matters most to digital citizens, industry and governments. (more…)
January 24, 2019
Posted by: Anasia D'mello
Data scientists have often been compared to the heart and soul of the running of Internet of Things (IoT) projects, says Anthony Sayers, IoT Evangelist at Software AG. As the gatekeeper to every organisations capability to make more informed decisions with their data, these individuals are considered vital for successful IoT projects. (more…)
January 15, 2019
Posted by: Anasia D'mello
Future Cities Show will feature disruptive innovations as it holds its third edition on April 8-10, 2019 at the Dubai World Trade Centre. Under the theme “Propelling Globalisation through Digital Transformation”, FCS will gather together startup companies to showcase their projects to an international roster of investors. (more…)
January 14, 2019
Posted by: Anasia D'mello
Arm has revealed a full, “easy to deploy” retail solution that is said to enable retailers to securely consolidate, unify and manage their previously siloed digital customer data and physical in-store (Internet of Things) IoT data to provide more personalised offers, build brand loyalty and drive better operations. (more…)
January 11, 2019
Posted by: Anasia D'mello
Software AG announced that Bernd Gross will assume the position of chief technology officer reporting to the CEO effective immediately. (more…)
January 9, 2019
Posted by: Anasia D'mello
NTT Communications Corporation, the ICT solutions and international communications business within the NTT Group and Transatel, a global Internet of Things (IoT) cellular connectivity management provider and Mobile Virtual Network Enabler (MVNE), (more…)
December 21, 2018
Posted by: Anasia D'mello
Tigo Senegal has selected Ericsson for its nationwide network modernisation project as it looks to accelerate digitalisation in the expanding Senegalese market. (more…)
Posted by: Anasia D'mello