For many people “the best service is no service,” yet getting to the nirvana of eliminating the reasons why customers call is a challenge. Today’s customer service teams are buried under manual workloads, and the volume of incoming cases is increasing, (more…)
January 25, 2017
Posted by: Avadhoot Patil
As we saw at CES recently, developments in connected and driverless cars and trucks are undoubtedly both a rapidly evolving area and an exciting prospect, garnering serious media attention. (more…)
January 23, 2017
Posted by: Avadhoot Patil
As part of the smartphone and smart device revolution, mobile banking has become a popular method for people to manage their finances. The benefits of mobile banking are two-fold: users can bank in a more convenient manner and banks can use smartphones as a way to better engage with their customers. (more…)
January 19, 2017
Posted by: Avadhoot Patil
Ericsson and China Mobile Communication Co., Ltd. have signed a strategic agreement to cooperate on the Internet of Things (IoT). The deal is part of China Mobile’s Big Connectivity strategy, under which the operator expects to serve 200 million connected devices by 2017. (more…)
January 17, 2017
Posted by: Avadhoot Patil
The IoT era looks set to bring significant changes to industries which have, typically, been slower to embrace disruptive technologies. One such sector is construction, in which IoT technologies have the potential to not only improve efficiencies at key stages of the design and build of structures, (more…)
Posted by: Avadhoot Patil
Farnell element14, said to be the manufacturer of the Raspberry Pi family of products and accessories, has launched three new products – Raspberry Pi Compute Module 3, Raspberry Pi Compute Module Lite and Raspberry Pi Compute Module Development kit. (more…)
January 16, 2017
Posted by: Avadhoot Patil
Clearly, wearable and connected devices hold tremendous promise for enterprises. However, while building apps for these devices can present challenges for developers and designers, the advantages significantly outweigh the disadvantages. (more…)
January 13, 2017
Posted by: Avadhoot Patil
The use of wearable and connected devices is increasing in popularity and frequency in the enterprise. These new classes of devices present a variety of benefits – from creating new business opportunities and increasing work quality and productivity, to solving problems that span across physical and virtual work scenarios. (more…)
January 12, 2017
Posted by: Avadhoot Patil
New data from Juniper Research shows that revenues from smart home hardware and services will reach $83 billion this year, rising to $195 billion by 2021. This will be generated through entertainment, automation, healthcare and connected devices. (more…)
January 11, 2017
Posted by: Avadhoot Patil
In 2016, 42 million adults (82%) in Great Britain accessed the internet every day, 26 million more than ten years earlier. The network underpinning this dramatic increase in demand needs to become smarter, and more automated to provide the secure access and connectivity demanded by those users. (more…)
Posted by: Avadhoot Patil