Press Releases

New study highlights need to harness baby boomer skills to fill the cybersecurity skills gap

January 13, 2022

Posted by: Anasia D'mello

London, UK. 13  January 2022 –Appgate, a secure access company, today unveiled How Do Generational Differences Impact Enterprise Cybersecurity Teams? This is an independent study on the criticality of knowledge sharing amongst today’s core workforce groups:

Baby Boomers, Gen-Xers and Millennials. In particular, it highlights how Baby Boomers play a critical role in accelerating Zero Trust security frameworks due to experience in integrating legacy technologies into cloud and hybrid IT environments.

The study, based on desk research and in-depth focus groups conducted by prominent intergenerational issues author and speaker Henry Rose Lee, examines differences between Baby Boomers, Gen-Xers and Millennials and ways to harness individual strengths to develop more effective cybersecurity strategies.

Key findings include: 

According to the report’s author Henry Rose Lee, “Mixing older and younger generations within cybersecurity teams balances the digital savviness of youth with the wisdom and experience of age. The Millennials’ first-adopter appetite can often lead them to look for time-saving shortcuts that results in more cybersecurity risk. Boomers have higher emotional intelligence and a firefighter’s intuition for things that don’t look or feel right making them crucial cybersecurity defenders. Sitting in the middle, Gen-Xers can be the conduit to ensure back-and-forth collaboration and knowledge transfer across teams.”

Jawahar Sivasankaran

Commenting on the study, Jawahar Sivasankaran, president and COO, Appgate, adds, “The cybersecurity industry has suffered for many years from a shortage of skilled employees and the gap widens every day. This report highlights the importance of retaining important technical skills, especially as we transition more legacy systems securely to the cloud. Organisations should consider incentivising Boomers to return or stay on as consultants to help address the skills gap. Moving toward a Zero Trust security framework will also enable organisations to provide greater cybersecurity control with less administration.”

The study also reveals that skills such as deep thinking, information processing and the ability to ignore distractions and focus on what’s important are functions that increase from the late 50s to mid-to-late 70s. In addition, emotional intelligence increases with age, a skill fundamental to essential problem-solving or decision-making abilities needed to detect, respond and mitigate effectively against cyberattacks.

To download the complete How Do Generational Differences Impact Enterprise Cybersecurity Teams? click here.

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