Chainway C72 helps Spanish bookseller Ona Llibres improve customer reading and shopping experience
(Sponsored News) Spanish bookseller Ona Llibres has 50 years of book-selling history. Last year, the company has opened a new bookstore in the center of Barcelona, not only for customers to experience the fun of shopping but also for them to enjoy an immersive reading experience. They decided to use RFID technology to achieve this goal and enhance the customer experience through automatic access to book content & self-purchase service. While managing inventory, they need to ensure that sold books on the shelves can be quickly re-stocked.
The new bookstore deploys an information solution with Chainway C72 UHF rfid reader that realizes catalog management, equipment management, and inventory management. It provides a “differentiated shopping experience” for the customers.
According to this solution, when books enter the bookstore, employees generate & paste an RFID tag with a unique code on each book. Each code associates the title & author of the corresponding book to identify the book in the bookstore.
In daily routine, employees use the built-in Chainway C72 UHF rfid reader to scan the book’s labels to obtain the related information of the corresponding book and perform operation management. For example, employees can use Chainway C72 UHF rfid readers for inventory counting regularly. Based on the excellent read and write performance of Chainway C72, employees can quickly capture the IDs of all tags in the inventory by walking through the bookshelves with the readers, without deliberate alignment, which shortens the inventory update time.
To keep the bookstore tidy and beautiful, the retailer needs to display the book in a limited sales space. Thus, the book inventory in the front & backside of the warehouse must be tracked closely. When a book is sold, the company uses the RFID system to ensure that the missing space is filled immediately, so that new customers can see it in selves.
In addition, the C72 handheld device is not only used to check inventory, but also to find the designated books on the shelf. In the specific operation, the employee enters the given book title or author in the device and walks through the bookstore with a Chainway C72 RFID reader to find the relevant tag ID, which greatly reduces working time and improves work efficiency.
Moreover, all data will be updated in real-time in the background system to ensure that the storefront is consistent with the inventory data. At the same time, these data also provide data support for store inventory replenishment and historical sales pattern analysis.
The new application does not only allows managers to monitor the bookstore’s inventory in real-time but also achieves a better customer experience. Customers can view the information of all books through the interactive screen and estimated waiting time in the queue to buy a book. The improvement in these services has also enabled the bookstore to follow the COVID-19 guideline.