Recent Gallup analysis shows fully engaged customers will give a 23% greater share of their wallet providing a significant revenue opportunity for businesses to compete on quality of CX. Anne-Meine Gramsma, chief commercial officer of ContactCenter4ALL, argues that tight integration of digital contact centre and CRM platforms is vital to unlock their true business value and ensure agents can deliver excellent, highly engaging customer experiences and a seamless journey across all channels. (more…)
August 17, 2022
Posted by: Shriya Raban
Boca Raton, United States. 11 August, 2022 – Florida Atlantic University’s Institute for sensing and embedded network systems engineering (I-SENSE) and college of engineering and computer science have landed a major national science foundation (NSF) engineering research centre (ERC) with Columbia University, Rutgers University, the University of Central Florida, and Lehman College. (more…)
August 16, 2022
Posted by: Janmesh Chintankar
(Sponsored News) Venue Kit Introduced
Minew cordially introduces you to use our IoT starter kit MVS, a complete Bluetooth® LE gadget bundle kit that includes a various assortment of devices to meet the requirement of any venue, including guest tracing with disposable tags, and traveling flow analysis, indoor navigation, and push notification onto phones. This package comes with everything you need to expeditiously build a modern venue IoT service infrastructure. These devices work incredibly well on their own, and when being utilized together, they provide a complete functioning network. (more…)
August 13, 2022
Posted by: Shenzhen Minew Technologies Co.,Ltd.
Mouser Electronics, Inc., the New Product Introduction (NPI) leader empowering innovation, announces a new series of content streams in collaboration with Qorvo, providing comprehensive resources for power design, ultra-wideband, Wi-Fi, and 5G applications. Each content stream offers a collection of eBooks, instructional videos, infographics, and product information, providing design engineers with resources to develop connected solutions for a wide range of innovative applications. (more…)
August 12, 2022
Posted by: Shriya Raban
Siemens and MAHLE have agreed to collaborate on inductive charging of electric vehicles (EVs). The companies have now signed a letter of intent to this effect. (more…)
Posted by: Janmesh Chintankar
Wilson, Wyo., USA – WaterIQ Technologies, a specialist in ultrasonic solutions to combat harmful algae and biofilm without the use of chemicals, has appointed several key individuals to its board of directors. (more…)
Posted by: Shriya Raban
09 August, 2022 – Elevāt, the industry provider in off-highway OEM solutions, has partnered with Cummins Inc. to integrate its Cummins Connected Diagnostics application with the Elevāt Machine Connect IoT platform. This strategic collaboration enables customers to access diagnostic messages and receive real-time alerts for Cummins engines and Elevāt’s data in a single dashboard. (more…)
August 10, 2022
Posted by: Janmesh Chintankar
San Francisco – GrubMarket announced it has completed the acquisition of Vancouver, Canada-based IOT Pay, a fintech company that provides omnichannel payment services that allow merchants to accept payments both in-store and online on a global scale. GrubMarket will leverage IOT Pay’s technology and payments infrastructure to address the food supply chain industry’s accelerating need for faster, more flexible, and more robust digital payment and financing opportunities. (more…)
Posted by: Janmesh Chintankar
McLean, United States. 08 August, 2022 – CentralSquare Technologies, an industry provider in public sector technology, announced a partnership with NextNav, a provider in next generation GPS, to integrate z-axis vertical location capabilities into its computer aided dispatch (CAD) products and mobile suite of public safety software solutions. By tapping into NextNav’s Pinnacle network, CentralSquare will be able to provide public safety agencies with critical vertical location data needed to precisely pinpoint the location of civilians in need of assistance during an emergency. (more…)
Posted by: Janmesh Chintankar
Mesa, United States. 08 August, 2022 – Iveda, a provider of artificial intelligence (AI) video search, Internet of Things (IoT), video surveillance and smart city digital transformation technologies, announces four signed contracts in Taiwan worth approximately [$3 million (€2.94 million)] gross revenues. These projects are in process and are slated to be completed by the end of 2022 calendar year. Iveda Taiwan will manage and see the projects to completion. (more…)
Posted by: Janmesh Chintankar