Press Releases

Customers crave great customer service but don’t want to pay a premium

Reading, UK. 9 May 2022 Half of consumers (50%) say they wouldn’t be willing to pay more to receive good customer service and just a fifth (21%) say they would be willing to pay over 10% more. That’s according to a new consumer survey conducted by Enghouse Interactive. (more…)

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May 12, 2022

Posted by: Shriya Raban

Nokia announces new SaaS services targeting network energy efficiency and home device management

Espoo, Finland. 11 May 2022 – Nokia announced two new Software-as-Service (SaaS) offerings that help communication service providers (CSPs) and enterprises strengthen their energy efficiency efforts and optimise the management of home devices. The announcement is the latest push by Nokia to provide its customers with faster time-to-value in operating their telecom networks and delivering new services. (more…)

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Posted by: Shriya Raban

Soracom expands global IoT partner programme in Europe and Americas

London, UK. 11 May 2022 Soracom, Inc., a global provider of advanced IoT connectivity, announced the expansion of its Soracom Partner Space programme to new members throughout the Americas and Europe. The program now reaches more than 800 members throughout the world, including more than 100 certified partners representing hardware, software, solutions and integration services. (more…)

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May 11, 2022

Posted by: Shriya Raban

IBM tackles talent shortage and cybersecurity crisis with new and expanded partnerships

Armonk, NY, USA. 10 May 2022 – IBM announced education initiatives with the U.S. Department of Veterans Affairs (VA)Specialisterne Foundation, and six Historically Black Colleges & Universities (HBCUs) to provide no-cost STEM job training to U.S. military veterans, neurodivergent learners worldwide, and university students from underrepresented communities in the U.S. (more…)

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Posted by: Shriya Raban

New Cybereason incident response and professional services subscription offers unlimited incident response

London, UK. 10 May 2022 Cybereason, the XDR company, launched new Incident Response (IR) and Professional Services subscription bundles with services designed to help organisations measure and optimise their security program, packaged with unlimited incident response services that identify, contain and remediate malicious cyber incidents in minutes. (more…)

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Posted by: Shriya Raban

Novex FM eyes nationwide expansion with BigChange

Leeds, United Kingdom. 10 May, 2022 – Facilities management startup, Novex FM, has turned to field service management software from BigChange to underpin major expansion plans. The Manchester based company launched last year providing project management, repairs and preventative maintenance services to residential and student properties, and private landlords. (more…)

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May 10, 2022

Posted by: Janmesh Chintankar

Innodisk announces its new business focus on the edge AI computing market

Innodisk, a global specialist in industrial storage and embedded peripherals, is delighted to announce its latest business strategy. Together with its subsidiaries, Innodisk will make every effort to promote Edge AI computing technologies to the world. (more…)

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May 9, 2022

Posted by: Shriya Raban

Best route out of ‘Year of the Squeeze’ is to identify what can be outsourced to specialists and act swiftly

With inflation now running at a 30-year high, businesses facing a near doubling of energy costs, and the impact of the rise in National Insurance, now is the time to get a grip on operational costs and look at how best to mitigate the impact. This is according to managed services provider eacswhich argues the best route out of what is now being called ‘The Year of the Squeeze’ is to identify what can be outsourced to specialists and act swiftly. (more…)

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Posted by: Shriya Raban

QR code payments to reach $3 Tn globally by 2025, with integrated loyalty schemes driving market value

Hampshire, UK. 9 May 2022 – A new study from Juniper Research has predicted that the global spend using QR code payments will reach over $3 trillion (€2.85 trillion) by 2025; rising from $2.4 trillion (€2.28 trillion) in 2022. This growth of 25% will be driven by the increasing focus on improving the level of financial inclusion in developing regions and providing alternatives to established payment methods in developed regions. (more…)

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Posted by: Shriya Raban

Zuul announces inclusion in Distech Controls’ digital partner programme

Zuul Inc., an Industrial IoT (IIoT) cybersecurity provider for critical infrastructure and smart cities, announced their inclusion in Distech Controls’ Digital Partner Program. The program connects Distech Controls’ System Integrators (SI) with select partners to provide the most comprehensive portfolio of solutions for their clients’ smart building projects. The new relationship between these two organisations will advance Zuul’s overall position securing cyber-physical systems contained in today’s intelligent buildings while providing enabling-technology to Distech Controls’ SI base, helping to deliver on the promise of intelligent spaces. (more…)

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Posted by: Shriya Raban