Press Releases

Lumen offers capability on network-as-a-service platform to disrupt telecom industry

August 1, 2023

Posted by: Shriya Raban

Kate Johnson of Lumen

Lumen Technologies has launched its capability on its network-as-a-service (NaaS) platform . It’s a step toward the company’s bold vision to disrupt telecom industry. By offering customers radical flexibility in how they buy, use, and manage networking services, Lumen is cloudifying traditional telecom.

“We have been preparing for this moment for a long time, building a world-class telecom network with state-of-the-art fibre, broad coverage and unsurpassed route diversity and scalability,” says Kate Johnson, Lumen CEO“Lumen’s Network-as-a-Service offering takes the next step to deliver on our customers’ networking dreams: the ability to fire up any port, with any service, at any time. It’s your network, your way.”

The Lumen NaaS vision

Lumen Internet On-Demand is a service added to the Lumen NaaS platform, starting with limited availability. Over time, Lumen NaaS will expand to include security services, such as DDoS (distributed denial of service), SASE (secure access service edge), and edge services. The platform’s fully digital, consumption-based model will set a new standard for customer experience and expectations.

“Lumen is putting the customer at the centre of our network-as-a-service platform, creating a cloud-like experience for buying, consuming, and managing our network services,” says Andrew Dugan, Lumen CTO. “Businesses are looking for a dynamic, dedicated internet connection, but they want it from a reliable and flexible network. Unlike some network-as-a-service players, Lumen can deliver on this promise because we own and manage our network.”

Delivering on the customer dream 

“Lumen plays an important role in helping content providers move video content to AWS,” says Evan Statton, senior principal architect in M&E at AWS. For example, Fox Sports was able to bring its live sports content to AWS by using an on-demand connection aligned with Lumen’s network-as-a-service platform. We look forward to continued work with Lumen to help AWS customers achieve their live cloud production goals.”

Customers win big with Lumen’s NaaS experience. They will use a digital portal or APIs (application programme interface) to order Lumen internet on-demand and future services for instant internet connections to public data centers and port-enabled business locations. They can quickly assign an existing port at a new enterprise building, connecting them to Lumen’s network. Once established, the digital experience begins, including:

“Lumen has taken a pragmatic approach when it comes to understanding the evolving needs of the Network-as-a-Service market, in terms of matching user experience with capabilities offered,” says Rohit Mehra, group vice president, network and telecommunications, IDC. “Using its high-capacity, global backbone network, Lumen internet on-demand delivers flexible network services for a customer-first approach. Lumen’s commitment to providing an effortless operational experience holds promise for enterprises in terms of consuming, managing and upgrading their networks.

Lumen NaaS will leverage a broad digital ecosystem of partners including data centre, cloud, technology, and managed service providers to maximise impact and reach. Digital Realty is data centre providers to join the Lumen network-as-a-service alliance partner programme. Joint customers can provision on-demand services using a digital portal or API in real-time and increase or decrease bandwidth as needed.

“We’re delighted to be partnering with Lumen to redefine the enterprise digital transformation landscape,” says Chris Sharp, CTO, Digital Realty. “Lumen’s network-as-a-service solution combined with our global network of highly connected facilities and orchestration platform ServiceFabric, empowers enterprises with on-demand, personalised experiences, revolutionising the way networks are consumed and managed. This highlights our shared vision, as we unite to meet the evolving needs of our customers.”

Lumen’s new on-demand services will be updated and shared throughout the year. More information on Lumen internet on-demand can be found at here.

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