Restaurant365 rolls out new tool for complete BI reporting
Restaurant365, an all-in-one restaurant enterprise management software, has announced launch of its new restaurant-specific business intelligence (BI) tool, R365 Intelligence, created to help operators gain the insights needed to power growth and keep operations on track.
R365 Intelligence enables restaurant operators to combine various data from emerging technologies such as AI, voice technology, chatbots, self-ordering kiosks, IoT devices, and more, with data from Restaurant365 real-time reports and dashboards giving a complete picture of operations.
To better understand the barriers regarding the use of BI reporting by operators, Restaurant365 conducted a State of the Restaurant Business Intelligence Survey. Over 350 restaurant operators representing 5,500+ locations were asked what their biggest challenges are when it comes to analysing their restaurant data.
The survey results indicated that over 50% of respondents have scattered data sets due to a lack of integration within their technologies. Additionally, the survey found that nearly 70% of respondents do not have a dedicated data analyst, leaving most operators struggling to turn data into actionable insights.
“At Dewey’s, we are excited to utilise the full potential of the tool,” states Chris Abrams, director of IT at Dewey’s Pizza, a gourmet pizza concept known for its local hospitality and creative pizza and salad combinations throughout the Midwest. “Our operators, as well as other department leads, will benefit from visualising data which creates space for faster decision-making.”
R365 Intelligence provides restaurant operators with BI capabilities that help optimise productivity and profitability for both the front and back-of-house. By offering features that make it easy to track metrics like Sales Per Labor Hour and Entrees Per Labor Hour, operators can identify trends and make informed decisions about pricing, menu offerings, and staffing levels to improve efficiency and reduce waste.
Additionally, R365 Intelligence comes equipped with visualisation capabilities that can help operators benchmark performance across their locations, concepts, or internal teams. Metrics that were previously difficult to surface, compare, or draw insights from can now be viewed in dashboards, making it clear which stores and teams are operating smoothly and which ones could use more support.
“Easing pain points within the restaurant industry has always been at the core of Restaurant365’s mission,” states Tony Smith, CEO and co-founder of Restaurant365. “Recent advancements in technology are transforming our industry, but scattered data sets create a gap in reporting needed by operators to make revenue-boosting decisions. R365 Intelligence is designed to fill that gap by enabling operators to easily combine various data sources for robust real-time BI reports and dashboards.”
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