Quantela and SCCI collaborate to reinvent the shopping experience in Italy’s most iconic mall
Quantela and Societe des Centres Commerciaux Italia (SCCI), combine forces in a new collaboration that uses the most advanced digital solutions and data intelligence to improve the shopping experience at Euroma2.
With SCCI’s goal of developing a digital ecosystem within its shopping centres, a customised technology solution was designed to collate and analyse data to create value at every phase of the retail network. The solution comprises of a data analytics platform, iconic digital screens, and a shopper service and loyalty app.
Quantela will offer SCC Italy its platform to normalise, govern and analyse data collected from IoT devices across the mall. The SCC Italy team will now have access to business insights and analytics to help them better understand shopper behavior throughout the mall and use these insights to improve the shopper experience and curate better offers for retailers.
“Digital technology is forcefully entering our world and at SCCI, we want to be the first to seize all the opportunities in order to maintain the highest levels of performance throughout our centers, whilst simultaneously improving our customer experience,” says Davide Maria Zanchi, chief executive officer, SCC Italy.
This is a significant project for Quantela as they continue to expand their technology solutions beyond the public sector.
“Our technology platform can support SCC Italy in such a holistic way to reimagine the shopping experience, adding value to the entire retail value chain, and most importantly, help improve the physical buying experience using Digital technologies,” says Amr Salem, chief executive officer, Quantela.
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